Information we collect
We collect information you give us directly — for example when you create an account, place an order, subscribe to our newsletter or contact our support team. This can include:
- Your name, phone number and email address
- Delivery addresses you save or enter at checkout
- Order history, wishlist items and product reviews
- Messages you send to our support chat
How we use your data
Stationery Paradise uses the information we collect to:
- Process, deliver and support your orders
- Send order updates by SMS or email
- Maintain your account, cart and wishlist
- Send offers and newsletters — only if you have opted in, and you can unsubscribe at any time
- Improve our website, product range and customer service
Sharing with third parties
We never sell your personal data. We share only what is needed with trusted partners that help us run the store — such as delivery couriers (name, phone and address to deliver your parcel) and SMS or email providers used to send order notifications.
Data security
The security of your data is important to us. We use encrypted connections (HTTPS), hashed passwords and access controls to protect your information from unauthorised access.
Your rights
You can access, update or delete the personal information we hold about you from your account settings, or by contacting our support team. You have the right to:
- Be informed about how your data is used
- Access and correct your personal data
- Ask us to delete your account and data
- Withdraw consent to marketing messages
Cookies
We use cookies to keep you signed in, remember your cart and understand how our site is used. You can set your browser to refuse cookies, but some features — like staying logged in or keeping items in your cart — may not work properly.